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Director- Client Delivery

Job in 243601, Gurgaon, Uttar Pradesh, India
Listing for: TrueBlue India
Full Time position
Listed on 2026-02-14
Job specializations:
  • Management
    Business Management, Operations Manager
Job Description & How to Apply Below
Why True Blue?

True Blue is a publicly traded global workforce solutions company with over $2.4B in annual revenue, built on a simple belief: connecting people and work helps businesses grow and changes lives. Through industry-leading brands like People Ready, Staff Management, SIMOS, Centreline, and People Scout, we connect over 720,000 people to work each year while continuing to expand our services and global footprint.

With a bold vision to shape the future of work and grow through innovation and strategic acquisitions, True Blue offers the scale, stability, and purpose to build a meaningful, long-term career.

About the role

This is a senior leadership opportunity for a results-driven delivery professional to own and scale our permanent and high-volume staffing delivery operations in India. You’ll bring together strategic thinking, financial ownership, and people leadership to drive profitable growth, operational excellence, and long-term client partnerships.

What you’ll do

- Own end-to-end revenue and P&L for the India delivery business, driving profitable and sustainable growth.
- Lead large-scale recruitment delivery teams focused on permanent staffing and high-volume hiring.
- Build strong, consultative relationships with key clients and senior internal stakeholders.
- Partner with sales, recruitment, and finance teams to forecast demand and plan delivery capacity.
- Define and implement best-in-class delivery practices to improve time-to-fill, quality of hire, productivity, and candidate experience.
- Coach, develop, and inspire delivery leaders and recruiters, building a culture of accountability and continuous improvement.
- Track market trends, talent availability, and competitive insights to proactively shape delivery strategy.
- Lead regular business reviews and financial reporting, providing data-driven insights to senior leadership.
- Ensure adherence to legal, regulatory, and corporate compliance standards.

What we’re looking for

- Proven leadership experience in staffing, RPO, or workforce solutions
- Strong track record of P&L ownership and revenue growth
- Experience managing large, distributed recruitment delivery teams
- Deep understanding of permanent and high-volume hiring models
- Strong client-facing and stakeholder management capabilities
- A people-first leader who balances strategy with execution

Why you’ll love this role

- True ownership:
Direct accountability for business performance and outcomes
- Strategic impact: A seat at the table with senior leadership and key clients
- Scale & complexity:
Opportunity to lead large, high-impact delivery operations
- People leadership:
Build, mentor, and grow high-performing teams
- Growth runway:
Be part of a global organization shaping the future of work
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