Business Operations Assistant

EIRICH MACHINES, INC.

Job Description

The Business Operations Generalist supports multiple departments through project coordination, administrative support, business systems management, process improvement initiatives, reporting, and operational execution.

• Lead and/or participate in cross‑functional projects and track deliverables as directed.
• Prepare reports, presentations, and leadership updates.
• Assist with documentation, SOPs, and workflow improvements.
• Coordinate meetings, travel, visitor activities, and company events.
• Support trade show logistics and customer visits.
• Generate reports and dashboards.
• Support CRM administration and customer data management.
• Assist with onboarding and training documentation.
• Support process standardization and efficiency initiatives.
• Support members of management team, professional staff as directed

• Strong organizational and multitasking skills
• Ability to manage multiple projects simultaneously
• High attention to detail and follow‑through
• Ability to work independently with minimal supervision
• Strong interpersonal and communication skills
• Adaptability in a fast‑paced environment
• Ability to prioritize shifting business needs
• Strong problem‑solving and coordination skills
• Professionalism and confidentiality handling sensitive information
• Ability to collaborate effectively with multiple departments

• Bachelor’s degree in Business preferred. Associate degree in Business, Operations, Management, Administration, or a related field will also be considered.
• Equivalent experience may be considered.

• Minimum of 2‑3 years of administrative, operations, business support, or project coordination experience preferred
• Manufacturing environment experience preferred
• Experience supporting cross‑functional teams strongly preferred

• Microsoft Office Suite proficiency required
• Advanced Excel skills preferred
• ERP system experience preferred
• CRM system experience preferred
• SharePoint or document management experience preferred
  
  Strong reporting and data organization skills

Eirich is an equal opportunity employer. In accordance with anti‑discrimination law, Eirich prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetic information. Eirich will take action to employ, advance in employment, and treat qualified veterans and disabled veterans without discrimination in all employment practices.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The job description does not limit the tasks that may be assigned and is subject to change based on business needs.