AM Onsite Admin
Job in
Gurnee, Lake County, Illinois, 60031, USA
Listed on 2026-07-23
Listing for:
Hub Group, Inc.
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
The ideal candidate should be able to develop a strong relationship with the customer contacts and gain their trust as a member of the Hub team supporting their business while on site in the customer's office.
Duties to include:
* Answering general customer questions
* Communicating customer needs to the rest of the team in the Hub office
* Providing shipment status updates upon request
* Appointment scheduling
* Paperwork retrieval on delivered shipments
* Finalizing shipment data for invoicing.
* Additional duties that may be required to support the customer on site in their office.
Minimum Qualifications
* Ideal candidates should have the following experience:
* 5-10 years in a transportation or shipping related position preferred
* 2 years in a customer service related position
* General knowledge of LTL, TL, and IML mode of transportation
* Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word
* Highly effective communication, both verbal and written
* Attention to detail, organizational skills, and customer focused
Salary:
Up to $20.00/hour
This is an estimated range based on the circumstances at the time of posting; however, it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits:
We offer a comprehensive benefits plan including:
* Medical
* Dental
* Vision
* Flexible Spending Account (FSA)
* Employee Assistance Program (EAP)
* Life & AD&D Insurance
* Disability
* Paid Time Off
* Paid Holidays
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