Kids Entertainment Supervisor

Pay: $19.00

Hiring immediately with full-time, part-time, and flexible scheduling

Summary:

At Great Wolf, the Entertainment Supervisor leads the Kid's Entertainment pack in creating an exciting atmosphere for Guests through Entertainment, Activities, Experiences and Seasonal Events.

Join our Pack:

* Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

* Great Perks:
Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

* Learn While You Earn:
Gain access to Great Wolf University for on-the-job training, functional, and leadership training

* Prioritize Your Well-Being:
We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

* Celebrate Your Uniqueness:
Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

* Medical, Dental, and Vision insurance

* Health savings account

* Telehealth resources

* Life insurance

* 401K with employer match

* Paid vacation time off

* Paid parental leave

Responsibilities

* Ensure high visibility around the lodge and at daily events to act as "Host/Face of the lodge"

* Ensure the Kid's Entertainment schedule is executed to brand standards and on-time for each offering

* Ensure leadership presence on the floor during all scheduled Kid's Entertainment offerings

* The KE Supervisor will provide consistent leadership to the pack, especially when the KE Manager is not on duty

* Provide training, as a Certified Trainer, to new KE Pack Members to engage and entertain guests

* Assist lodge entertainment leader in providing coaching around performance and entertainment and engagement skills.

* Identify areas of opportunity and new experiences to expand presence and impact with the team in the lodge

* Work with Entertainment leader to ensure Kid's Entertainment Brand Standards, including scheduling are met

* Assist in participating and providing feedback on corporate projects, as assigned

* Along with lodge entertainment leader, collaborate around personnel related matters including:
Recruitment and hiring, performance management, disciplinary action, training, etc

* Elevate and perform all branded experiences consistently according to Standard Operating Procedures

* Provide High Paws cards for recognition of exceptional Pack Members

* Build relationships with key partners such as I.T. and Engineering to follow-up on work orders (proactive and reactive)

* Assist in leadership for all aspects of Kid's Entertainment programming at the property

* Provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, trade shows, media and private functions

* Willingness to represent Great Wolf Lodge, our mission and core values, in a positive manner on and off site

* Ensure a safe, clean, and professional environment for guests and Pack Members

Basic

Qualifications & Skills

* High School diploma or equivalent experience

* Requires working knowledge of Microsoft Office products

* In good standing and exceeding performance in the Entertainment Ambassador role (i.e. positive attitude, reliable, comfortable in front of guests, expert in events/activities)

* Must have prior experience working with children

* Ability to multi-task and prioritize a variety of tasks with minimal direction

* Event planning knowledge

* Flexibility regarding scheduling based on business demands including evenings, weekends, and holidays

* Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures

* Successful completion of a criminal background and drug screen

* Communication skills, ability to manage a team

Desired Qualifications & Traits

* Previous experience in a related field such as Entertainment, Hospitality, or Education

* Working knowledge of Microsoft Office products

* Charismatic, enthusiastic attitude

* Proven teamwork skills

Physical Requirements

* Ability to lift up to 50 lbs.

* Able to sit and/or stand for long periods of time

* Ability to fit and wear character suits; maintain composure in character suits; including heat and humidity for periods of 60 minutes

* Ability to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.

Application Instructions:

Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

Position Close Date:

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with…