Ropes Course Attendant

Pay: $16.00 per hour

At Great Wolf, the Ropes Course Attendant ensures customer safety and satisfaction while guests navigate across bridges and ropes to Howlers Peak. The Ropes Course attendant is responsible for guest registration, supplying equipment, education, and adherence to proper safety protocol.

Join our Pack:
• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks:
Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn:
Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being:
We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness:
Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:
• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities Communicates with guests to process registration and complete orders

Educates guests on the Ropes Course experience, proper technique and use of equipment, and safety guidelines

Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track

Inspects all safety equipment to ensure proper function

Ability to assess and assist in possible emergency situations and help scared participants

Ensures the daily operation adheres to operating procedure guidelines

Provides outstanding customer service and engages in suggestive selling

Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing

Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting

Ensures attraction adheres to the highest standards of cleanliness, presentation, and service

Must successfully complete ropes course and annual training covering operating procedures and technical competencies

Assists in other retail outlets/attractions as needed

Basic

Qualifications & Skills Must be 18 years or older

Some High School education or equivalent

Must be comfortable being at heights of 30 feet or more for extended periods of time Flexibility regarding scheduling based on business demands

Experience utilizing basic math skills with ability to add, subtract multiply and divide

Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures

Successful completion of a criminal background check and drug screen

Estimated Salary Range:

- $16.00 per hour annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Application Instructions:

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.…