Service Manager

Lead Our Service Team — 45+ Year Company, Real Growth Path Service Manager

Corrigan has been designing and manufacturing humidification, misting, and water filtration systems for commercial clients since 1979. We're growing and we need a hand-on leader to grow our service department with us.

As Service Manager, you'll lead our Service Coordinator and Service Technicians, own service department profitability, and be the technical go-to for our customers and our own manufacturing team. You'll report directly to the President and sit on our leadership team, with real influence over service strategy.

• Growing service revenue and building out maintenance programs and recurring revenue streams
• Leading, hiring, and developing a small team of technicians (plus supporting their training and certifications)
• Serving as the escalation point when customers or our manufacturing team need real technical answers
• Owning the numbers: profitability, callback rates, customer satisfaction, KPIs

• 5-10 years managing a field service organization
• Strong mechanical, electrical, and troubleshooting chops
• A track record of leading technicians and keeping customers happy
• Bonus points for water treatment, HVAC, refrigeration, or controls experience, but if you've led a strong service team in an adjacent industry, we want to talk

• A company with 45+ years of stability and a reputation for quality in a niche, recession-resistant industry
• A genuine leadership seat. You'll shape service strategy, not just execute it
• Discretionary annual bonus, medical/dental/vision/life insurance, paid vacation and holidays, SIMPLE IRA with company match
• Support for WQA certification and ongoing technical development
• Must be able to commute to our Gurnee, IL office. All candidates must pass a background check, drug screen, and credit check.