Relationship Coordinator​/Technical Designer

Zubaz is an iconic sports lifestyle brand known for our bold zebra-print athletic wear that defined 1990s sports culture. We continue to create fan-favorite licensed apparel for NCAA and NFL markets. We’re looking for a detail-oriented professional to serve as the critical bridge between our design team and manufacturing partners, ensuring every product meets our quality standards from concept to delivery.

The Relationship Coordinator / Technical Designer is responsible for creating comprehensive tech packs, managing the quality assurance process, ensuring accurate sizing across all product categories, and serving as the primary point of communication with our overseas and domestic factories for production orders. This role requires a strong understanding of garment construction, production processes, and the ability to translate design intent into clear technical specifications for manufacturing.

• Create detailed, production-ready tech packs for all product styles including measurements, construction details, materials, trims, colorways, and artwork placement
• Develop and maintain accurate flat sketches and technical drawings with clear callouts for stitching, labeling, and finishing details
• Specify bill of materials (BOM) including fabric, thread, zipper, elastic, labels, hang tags, and packaging requirements
• Update and revise tech packs based on sample reviews, fit sessions, and production feedback
• Maintain organized tech pack library and ensure version control across all active styles
• Translate design concepts into clear, factory-ready technical documentation

• Develop and maintain graded spec sheets with accurate measurements for all sizes (S–5XL and beyond)
• Conduct fit sessions and evaluate samples against size specs, providing detailed comments and corrections to factories
• Establish and enforce quality standards for construction, print, embroidery, and finishing across all product lines
• Review pre-production, top-of-production (TOP), and shipment samples to ensure compliance with approved standards
• Identify and communicate quality issues and defects, working with factories to implement corrective actions
• Maintain tolerance charts and measurement standards for consistent sizing across vendors and product categories
• Monitor and document shrinkage, wash testing, and fabric performance requirements

• Serve as the primary liaison between Zubaz and manufacturing partners (domestic and overseas)
• Communicate production orders, timelines, and delivery requirements to factories clearly and accurately
• Track order status from PO placement through production, shipping, and delivery
• Negotiate and coordinate sample development timelines with factory partners
• Manage and resolve production issues including material shortages, quality concerns, and delivery delays
• Coordinate approvals for lab dips, strike-offs, and print/embroidery samples before bulk production
• Maintain strong, professional relationships with factory contacts to ensure priority treatment and smooth communication

• Collaborate with the design and merchandising teams to ensure product feasibility and cost targets are met
• Source and evaluate new fabrics, trims, and materials as needed
• Support costing efforts by gathering factory quotes and identifying cost-saving opportunities without compromising quality
• Assist with PLM system management (WFX or similar), including uploading tech packs, BOMs, and product specs
• Maintain awareness of NCAA and NFL team color standards and licensing requirements to ensure product accuracy

• 3+ years of experience in technical design, garment production, or a similar role in the apparel industry
• Proven experience creating professional, factory-ready tech packs from scratch
• Strong understanding of garment construction, sewing techniques, and manufacturing processes
• Experience with grading, size spec development, and conducting fit sessions
• Demonstrated ability to manage QA processes and enforce quality standards
• Direct experience communicating with overseas factories (Asia preferred) and managing production…