Guest Service Representative Adult Shift Leader

Overview

Currently looking for an adult to supervise our guest services representatives, help guests and maintain smooth operations for maximum customer satisfaction. Must have Saturday and Sunday availability. Retail or management experience preferred. Effective communication skills are necessary. This is a fun, fast-paced, ever-changing environment of happy people always doing the best they can. Come join our amazing team! At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.

You’ll get to play party planner by helping guests order the right cake for their celebrations and make sure their orders go off without a hitch. You’ll make everyone feel welcome, and you’ll create an environment of generosity, happiness, and joy in your community.

• Supervise guest services representatives and help guests achieve high levels of satisfaction while maintaining smooth operations.
• Assist guests in selecting products and ensuring orders are fulfilled accurately and on time.
• Set a positive tone and welcoming environment for guests and team members.
• Collaborate with team to manage daily bakery operations and guest flow.

• Saturday and Sunday availability.
• Retail or management experience preferred.
• Effective communication skills.

Compensation: $14.00 - $18.00 per hour

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter. Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Or apply here. First Name *, Last Name *, Email *, Phone *. Yes, Text Me! I consent to receiving text messages about this hiring process and, if hired, future job related information from Nothing Bundt Cakes – Gurnee. Have you worked for Nothing Bundt Cakes before?
* Are you at least 16 years old?
* Are you physically capable of lifting as much as 50 pounds and standing for extended periods of time?
* How willing are you to work early morning, closing and weekend shifts?
* Please tell us about any guest service experience you have in a bakery, restaurant or retail store.
* Tell us about any experience you have in sales. *