Assistant Manager - Gurnee Mills, Abercrombie & Fitch

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. The Assistant Manager is responsible for driving sales results by analyzing the business and providing best‑in‑class customer service, overseeing daily store operations, including opening and closing routines, and driving efficiency in all store processes. The Assistant Manager leverages creative expertise through floor‑set updates, styling recommendations, and product knowledge, and also serves as a talent leader, driving recruiting, training, engagement, and development.

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and manage payroll.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets and perform inventory control.
• Operate register and point‑of‑sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

• Bachelor’s degree or one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team‑building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

• Quarterly incentive bonus program.
• Paid time off.
• Paid volunteer day per year.
• Merchandise discount.
• Medical, dental and vision insurance available.
• Life and disability insurance.
• Associate assistance program.
• Paid parental and adoption leave.
• 401(K) savings plan with company match.
• Training and development.
• Opportunities for career advancement; we believe in promoting from within.
• A global team of people who’ll celebrate you for being you.

The starting rate for this position is $20.45 per hour. (i.e., the recruiting pay range for this position is $20.45-$20.45 per hour). The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.