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Lee Wrangler Clearance Center - Retail Floor Supervisor

Job in Gurnee, Lake County, Illinois, 60031, USA
Listing for: Kontoor Brands, Inc.
Full Time position
Listed on 2026-07-13
Job specializations:
  • Retail
    Retail & Store Manager, Merchandising
Salary/Wage Range or Industry Benchmark: 15.75 - 20.75 USD Hourly USD 15.75 20.75 HOUR
Job Description & How to Apply Below
Position: Lee Wrangler Clearance Center - FT Retail Floor Supervisor

Who We Are

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands:
Wrangler®, Lee® and Helly Hansen®.

Job Posting

The Retail Floor Supervisor is a key leadership role responsible for opening and closing the store, supporting sales performance, delivering exceptional customer experience, and coordinating day‑to‑day store execution. The role supports the Store Manager by managing the sales floor, coaching team members on customer engagement, loyalty, operations, and ensuring store standards, processes, and policies are executed consistently.

Responsibilities
  • Brand Experience/Customer Service – Ensure excellence in customer service, initiate conversations with customers, build relationships, assist in fitting rooms, recommend products aligned with customer needs, build brand loyalty through the rewards program, proactively learn product trends, consistently achieve personal sales targets, and provide product information.
  • Visual, Operation, and Safety – Maintain visual merchandising standards, keep the sales floor clean and organized, lead daily store operations (opening, closing, point‑of‑sale integrity, freight processing, loss prevention, safety initiatives), merchandise designated areas following brand guidelines, adhere to policies, and manage injury reports and loss prevention audits.
  • Leadership – Act as Manager on Duty rotating basis, assign tasks, provide in‑the‑moment coaching, update Store Manager on performance, assist onboarding and training of new team members, address customer concerns professionally, and manage labor and payroll expenses to maximize sales and productivity.
Position Competencies
  • Bold Accountability – Guide the team by delegating tasks and following up.
  • Customer‑Centric Innovation – Lead team engagement and loyalty, share ideas to improve selling.
  • Empowered Collaboration – Share ideas, encourage feedback, and promote a creative environment.
  • Global Agility – Respond flexibly to evolving business needs.
  • Strategic Foresight – Anticipate business needs and help the team plan accordingly.
  • Purposeful Integrity – Uphold Kontoor values, model ethical behavior, and report policy violations.
  • Urgency for Impact – Assess store conditions, identify improvement opportunities, and share ideas with management.
Job Requirements
  • Must be 18 years of age or older.
  • Retail or customer‑facing experience preferred but not required.
  • Open availability, including evenings, weekends, and holidays.
  • Essential Functions – Cultivate reasonable accommodations as needed.
  • Clear and respectful communication with customers and team members.
  • Operate office equipment and technology (cash register, computer, phone, scanners).
  • Stand, move, walk, lift (25lbs regularly, up to 50lbs occasionally), and perform manual labor to restock or rearrange displays.
  • Reach, stretch, bend, stoop, and crouch to retrieve items.
  • Accurate reading of labels and attention to detail.
Pay and Benefits
  • Salary: $15.75–$20.75 per hour.
  • Competitive health, dental, and vision insurance.
  • Optional short‑ and long‑term disability insurance.
  • 401(k) with company match.
  • Employee assistance program.
  • Employee discounts.
  • Flexible schedule.
  • Holiday pay.
  • Annual merit increase or bonus based on performance.
  • Paid time off.
  • Four weeks of Paid Parental Leave (new parents).
  • Flexible Fridays.
  • Tuition reimbursement.
  • Workplace culture focused on equitable opportunities and belonging.
Why Kontoor Brands?

We offer a comprehensive benefit package that fits your lifestyle. Our benefits are crafted with the same care as our products, supporting physical, emotional, social and financial well‑being. Kontoor Brands provides a competitive benefits program that offers choice and flexibility to meet your and your family’s needs now and in the future.

Equal Employment Opportunity

Kontoor Brands is an equal employment opportunity/affirmative action employer of minorities, females, protected veterans and the disabled. We provide equal opportunities in employment and treat all applicants without discrimination based on race, color, gender, age, national origin, religion, sexual orientation, gender identity, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.

Contact

If you have any questions about this open position at Kontoor, please contact us at

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