Retail Fulfillment and Receiving Support Associate, Gurnee Mills - Part Time

Retail Fulfillment and Receiving Support Associate – Gurnee Mills (Part Time)

Be part of an amazing story. Macy's is more than just a store. We're a story captured the hearts and minds of America for more than 160 years, about innovations, traditions and the excitement of Macy’s events. Those stories make this a special place to work.

As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. You will receive, organize, and pick merchandise; pack and process trailers; retrieve orders from the back‑of‑house storage and deliver them curbside to the customer; monitor alerts to ensure ready‑on‑time completion of Buy Online Pickup In‑Store (BOPS) orders;

and keep the stockroom and sales floor running efficiently. You will also greet shoppers warmly, resolve issues, and deliver orders curbside with care.

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success.

• Receiving merchandise, tagging items, or organizing the stockroom to set the day up for smooth operations and strong results.
• Focusing on the customer on the floor, during curbside pickups, or through timely and accurate order fulfillment.
• Maintaining a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting needed merchandise moves.
• Supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.

Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are scheduled 12‑24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found at

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Understand and communicate effectively with customers, co‑workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.

• Talk, lift, constant moving, standing, and reaching with arms and hands.
• Stand for at least two consecutive hours, lift at least 50 lbs, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment, cash register and ability to process register transactions.

• Merchandise discounts.
• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Volunteer opportunities.

• Eligibility for performance‑based incentives/bonuses.
• Benefits include 401(k), medical, vision, dental, life, disability insurance options, PTO accruals, holidays, and more.
• Eligibility requirements may apply based on location, job level, classification, and length of employment.
• Additional benefit details are available at

Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.