Demand Manager Job Gurugram area,Uttar Pradesh India,Management

We are looking for a seasoned Senior Demand Manager with 5+ years of experience in sales leadership to drive customer acquisition, retention, and revenue growth. This role is primarily focused on inside sales management , with responsibility for leading a team of sales professionals, leveraging data-driven strategies, and ensuring smooth customer onboarding. In addition, the role includes oversight of overall field executives and to strengthen ground-level execution and customer engagement.
1. Inside Sales Leadership
Set up and lead ( 0-1) a team of inside sales executives to drive customer acquisition and retention.
Develop scripts, workflows, and sales playbooks to maximize conversion rates.
Monitor daily call volumes, lead pipelines, and closure ratios.
This is more of a 0-1 role where the person is expected to take initiatives to refine the sales process.
2. Data Analysis & Customer Segmentation
Conduct data-driven analysis to identify customer segments and high-potential clusters.
Use insights to design targeted campaigns that drive revenue growth .
Apply advanced Excel skills for reporting, forecasting, and performance tracking.
3. Customer Relationship Management
Ensure seamless onboarding and strong relationships with acquired customers.
Address queries promptly and maintain high satisfaction levels.
Drive retention initiatives to maximize customer lifetime value.
6. Reporting & Insights
Deliver regular reports on sales activities, demand trends, and team performance.
Present actionable insights to senior management for strategic decision-making.

Requirements
5+ years of experience in inside sales, demand management, or business development.
Proven track record of team handling (10+ people) across inside and field sales.
Strong expertise in data analysis, customer segmentation, and revenue-driving strategies .
Advanced proficiency in Excel and familiarity with CRM tools (Salesforce) and Google Sheets .
Experience in process adherence, SLA management, and process implementation .
Knowledge of the logistics and supply chain industry (preferred).
Willingness to travel occasionally for field team oversight and customer visits.