Project Manager, Client Relationship Manager, Program ​/ Project Manager

Job Description

We are seeking for  Project Manager
- Water  in our  Gurgaon  Office having experience with Client and account management, stakeholder management.

Principal Accountabilities

Manage assigned clients including coordination with all appropriate service areas and ensuring accurate and timely project completion and delivery of superior customer service.
Manage work order for new projects and maintenance and revision of existing products for existing clients.
Review client requests for new services or products and route to appropriate group as needed.
Educate and communication other key information relevant to the certification process to assigned clients.
Accountable for quotations and updating of project scope for existing clients.
Manage and maintain documentation and database systems for assigned clients and products.
Work closely with Technical Reviewers to assure reviewers can complete their assigned duties and tasks.
Meet with clients (in office, trade shows, or their facilities) as needed to ensure ongoing customer satisfaction.
Support BDMs for the marketing activities (trade shows, seminars, customers' visits and training etc.)
Provide information regarding certification requirements and decisions to clients, accreditation representatives, auditors and regulators as needed.
Perform other duties as assigned.

Required Qualifications

Bachelor's degree; preferably in a business or scientific area of study
Excellent teamwork skill, time management, and organizational skills
Excellent verbal and written communication skills in Korean and English
Proficient in Microsoft Office Suite, i.e. Word, Excel, PowerPoint, Outlook, etc.
Highest work ethics and integrity
Able to analyze problems, make decisions and take initiatives
Attention to detail and high level of accuracy
Service minded

Preferred Qualifications

Documented successful NSF experience
Familiarity with the assigned project industry and relevant technical standards.
Three (3) years relevant account management or customer service experience

About Us

With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.

Come join a team that makes a difference in the world. More information about NSF can be found .

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Notice to Agency and Search Firm Representatives:
Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral.

Thank you.

About The Team

NSF sets the global standard for quality, performance and safety of water products and systems with an extensive range of testing, certification and consulting serves. We continually strive to address emerging needs, empowering manufacturers to meet stringent regulatory requirements with confidence. With our expanding local presence in key regions, we ensure more efficient pathways for our clients to reach global markets while continuing to anticipate and respond to the evolving challenges of water safety.