Project Leader; CE - IP Team - Customer CoE

Position: Project Leader (CE - IP Team) - Customer CoE
About us
Bain & Company is a global consultancy that helps the world's most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.
In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property.

The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

Who you will work with
BCN Customer COE, as part of Bain's expert client delivery network, has the vision to lend expertise, speed and competitiveness to Bain's Pricing, Commercial excellence, Marketing & Customer Experience projects through co-developing and delivering Pricing products, designing Go-to-Market Strategy Solutions and Improve customer experience effectively through client-specific analysis/solutions. In the CoE, we develop products and deliver solutions that help clients identify and fulfil full potential across the  entire value chain of sales and customer journey .

Also capturing value across – from problem identification, solution designing, and implementation, to capability transfer.

The CoE has  fast-paced, dynamic environment with continuous innovation and learning. We offer  multitude of professional development opportunities for those who like to problem-solve in an analytical environment. The COE provides a truly global experience with opportunity to work with experts, Bain teams and clients across the world in an inclusive, collaborative and fun-loving team culture. There are also global transfer opportunities for high performers.

What you'll do
As a Project Leader, you will lead a team to develop, productize, and commercialize Bain's proprietary Commercial Excellence assets (e.g., diagnostics SKUs, GenAI in CE, pricing models, survey products, etc.) that enables Bain and its clients to accelerate growth and deliver sustainable commercial outcomes. This is an opportunity to drive the development of our suite of cutting-edge solutions that help clients realize untapped value in their existing go-to-market engine within days and weeks.
You will lead a team of 3-4 associates and analysts to  develop and deploy products  end-to-end – from ideation to delivery and presentation, leading discussions with key internal and client stakeholders including Bain Partners, Directors, and innovation managers. Usually a PL is staffed 100% on a project and works  under the guidance of the COE Senior Manager/ Manager,  playing a key role in output delivery and client communication.

CORE

RESPONSIBILITIES AND DUTIES:

Lead IP Development & Productization:
Drive the end-to-end development of repeatable CE solutions (e.g., playbooks, tools, SKU frameworks), from ideation, prototyping, to launch and evolution
Provide thought leadership:
Serve as subject matter expert in Commercial Excellence, leveraging experience to shape best-in-class IP, drawing from hands-on project experience and market insights
Brainstorm effectively with the BCN Manager/Sr. Manager and Bain consulting/ specialist team on various aspects of IP development (e.g., new frameworks, new approaches, aligning diffeerent directions, etc.)
Effective project Management skills:
Oversee project management for IP initiatives, effectively managing multiple concurrent work streams, setting priorities, scoping and delegating tasks, monitoring progress, and ensuring timely, high-quality delivery across all phases

Cross-functional Collaboration:

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