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Job Description & How to Apply Below
Are you ready to be part of an exhilarating journey with an innovative, high-growth startup backed by the prestigious Hero Group, one of the nation's largest and most esteemed business conglomerates?
Hero Vired is your opportunity to join a premium learning experience that offers cutting-edge industry programs and world-class partnerships, shaping the trailblazers of tomorrow.
At Hero Vired , we firmly believein the potential of every individual to achieve greatness. Leveraging the unparalleled expertise and legacy of the Hero Group, our mission is to revolutionize the learning landscape. Through immersive, industry-aligned programs, we empower learners with the knowledge, skills, and insights they need to turn their aspirations into tangible accomplishments. Our focus is to disrupt and reimagine traditional university education and upskilling for working professionals, achieved through impactful online certification and degree programs.
The illustrious Hero Group, boasting a diverse portfolio of businesses with a combined value of US $5 billion, spans sectors such as automotive manufacturing, finance, renewable energy, electronics manufacturing, and education. Under the umbrella of the Hero Group (BML Munjalfamily), you'll find renowned names like Hero Moto Corp, Hero Fin Corp, Hero Future Energies, Rockman Industries, Hero Electronix, Hero Mindmine, and BML Munjal University.
Job Title:
Revenue Operations Lead
Location:
Gurugram Sector 42
Job Type:
Full Time
Work Type:
Work from Office
Department:
Revenue & Operations
Experience Level: 6 to 10 Years
Role Summary
We are seeking a commercially sharp and operationally excellent Rev Ops Lead to own and drive Hero Vired's revenue performance and operational rigour. The role comes with direct management responsibility over a team of Revenue Managers and the Operations function. The Rev Ops Lead will serve as the connective tissue between revenue strategy and day-to-day execution — designing the systems, metrics, and processes that ensure the business performs predictably and at scale.
Key Responsibilities
Operational Excellence & Process Design
Driving operational excellence is the core mandate of this role. You will be responsible for designing, implementing, and continuously improving the processes and systems that underpin revenue generation and business performance. This includes building robust standard operating procedures for revenue reporting, pipeline management, CRM hygiene, and cross-functional workflows.
KPI Design, Tracking& Delivery
You will own the design and governance of the KPI framework for the revenue and operations functions. This involves defining the right metrics for each team and business unit, building the infrastructure to track them in real time, and holding teams accountable for delivery against targets. You will conduct regular performance reviews, diagnose underperformance, and work with team leads to implement corrective actions
Data Analytics & Insights
Data is at the heart of how this role operates. You will leverage advanced data analytics to generate deep, actionable insights into revenue performance, operational efficiency, and business health. This requires hands-on proficiency in SQL and Python to build models, automate reporting pipelines, and conduct both descriptive and predictive analyses. You will design and maintain dashboards that give the leadership team a clear, real-time view of the business, and will proactively surface insights that drive better decisions.
Your analytical outputs will set the standard for data-driven decision-making across the organization.
Team Leadership — Revenue Managers
You will directly lead and develop a team of Revenue Managers, setting clear performance goals, providing regular coaching and feedback, and building a culture of analytical rigour and commercial accountability. You will ensure that the revenue team operates as a cohesive unit with well-defined ownership and robust processes. You will identify capability gaps within the team and invest in their professional development, building a strong and capable revenue function that can scale with the business.
Team Leadership —…
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