Zone Director

Fyne Hand has been mandated to hire a Zonal Director for a leading group of hospitals. The job is based in Gurugram / NCR or relevant zone

Role

Purpose:

The Zonal Director will provide strategic and operational leadership across multiple hospitals/units within the assigned zone, driving business growth, profitability, operational excellence, patient experience and clinical collaboration.
The role will be responsible for ensuring that individual hospitals operate as  high-performing, integrated businesses while maintaining standards of clinical excellence, quality and patient-centric care.

Key Responsibilities
1. Zonal Business & P&L Leadership
Own overall  revenue, profitability and business performance  across the zone
Drive growth through improved capacity utilization, specialty performance, new services and market development
Monitor key metrics including revenue, EBITDA, occupancy, ARPOB, ALOS and specialty-wise performance
Identify opportunities for cost optimization and operational efficiencies
2. Hospital Operations
Provide strategic oversight to the operations of hospitals/units within the zone
Ensure consistent operating standards, processes, governance and performance across units
Improve patient flow, capacity utilization, productivity and service delivery
Establish performance dashboards and regular business reviews
3. Clinical & Doctor Engagement
Build strong relationships with senior clinicians and medical leadership
Partner with clinical teams to drive  specialty growth, doctor productivity and patient volumes
Facilitate collaboration across hospitals and specialties
Ensure operational decisions support clinical excellence and patient outcomes
4. Patient Experience & Quality
Drive consistent standards of  patient experience and service excellence  across the zone
Monitor NPS, patient satisfaction and complaint resolution
Ensure adherence to quality, patient-safety, regulatory and accreditation standards
5. Strategic Growth
Identify opportunities for  market expansion, new specialties, capacity addition and service-line development
Support new hospital launches, expansions and transformation initiatives
Work closely with corporate functions on strategic and business-development initiatives
6. People & Leadership
Lead and mentor Unit Heads and senior hospital leadership teams
Build a strong leadership pipeline and succession plans
Foster a culture of accountability, collaboration and high performance
Drive cross-functional alignment across operations, clinical administration, HR, finance, marketing, supply chain and quality

Candidate Profile
18+ years  of overall experience, with significant senior leadership experience in healthcare
Proven experience managing  multiple hospitals, business units or a large regional healthcare portfolio
Experience in  P&L management, hospital operations and business growth
Preferably from a large tertiary/qua ternary-care multispecialty hospital environment
Strong experience in managing  senior clinicians, Unit Heads and multiple stakeholders
Demonstrated ability to drive both  growth and operational transformation
Strong commercial orientation combined with a deep understanding of patient-centric healthcare

Key Competencies
Strategic leadership
Multi-unit / multi-hospital operations
P&L ownership
Business development & growth
Clinical stakeholder management
Patient experience
Operational excellence
Transformation & change management
Leadership development
Governance and execution

Location:

Gurugram / NCR or relevant zone

Client details will be shared with shortlisted candidates only.
If this opportunity aligns with your leadership journey, we would be happy to connect.

To apply , please send your profile to   or  . For a confidential discussion or any queries regarding the opportunity, please reach out via

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