Promotions Associate

Promotions Associate

Responsible for executing any/all on-site and of-site marketing functions related to promotions, to include but not limited to; rule creation, cash and prize giveaways.

Advertise promotions to facility patrons ensuring an aura of excitement in the facility utilizing handouts, microphone, and sound and light systems as needed.

Promote the Players Club card by informing patrons of card benefits to increase play and satisfaction with facility offerings.

Create promotional rules for submission using previous rules for similar promotions as a guide; to be created and make suggestions for new and exciting promotions.

Utilize casino management system to determine promotional targets based on previous effective promotions.

Determine patron eligibility by entering patron information in the casino management system.

Update standard contract to include promotion specific information for submission to Marketing Manager for final approval process for prizes.

Contact vendors to guarantee products and prizes are ordered and delivered to any/all requested departments, as necessary, but also ensuring that all gaming vendor promotions are within the company's guidelines.

Update facility management with current & accurate information in regards to the status of all promotions.

Clean promotions area as needed to ensure positive guest experience.

Perform all other duties as assigned.

Education:

• High School Diploma or GED equivalent
• Bachelor's degree in Marketing or related field preferred

Knowledge, Skills and Abilities:

• Skilled at using company equipment (i.e., microphone, sound and light systems, laptops, etc.)
• Must be able to work varied schedules, holidays and weekends
• Must be able to work in a fast paced
• Must possess above average analytical skills along with a strong attention to detail
• Must possess above average oral and written skills
• Must be articulate, outgoing, optimistic and team oriented
• Must be able to stand and sit for long periods of time
• Ability to work under immense pressure
• Ability to think critically and possess creative skills
• Must be able to lift up to fifty (50) pounds
• Proficiency in basic mathematical skills
• Must have general knowledge of Microsoft Office Suite with an intermediate level of skill in Microsoft Word and Excel
• Must possess above average technical aptitude to facilitate learning of computer systems including casino management systems and other industry specific software/programs
• Ability to respond effectively to sensitive inquiries and complaints
• Must be able to work in a smoke filled casino environment

Training and

Experience:

• One (1) year of promotional gaming experience required
• Customer service experience with a marketing background preferred

Licenses/Certifications/Other:

• Must be able to pass a background check and receive a license or permit from all required Regulatory Agencies, if applicable to perform the essential job functions
• Must be able to complete pre-employment drug test with a negative result