Assistant Manager

Job Description:

Assistant Manager

We are seeking an experienced Assistant Manager to oversee store operations and lead a team of employees. The position involves managing all aspects of store operations, including cost control, inventory, staffing, customer service, and compliance with company policies.

• All cost controls, inventory control, cash control and customer relations.
• Follow all policy and procedures 100% of the time.
• Staffing, paperwork, cost control, cash control, food management, scheduling, store cleanliness, marketing, profitability, adherence to standards.

General Job Duties

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Communication Skills

• Comprehend and give correct written instructions.
• Communicate verbally with customers and co‑workers to process orders both over the phone and in person.

Essential Functions / Skills

• Perform basic arithmetic accurately and quickly (may use calculator).
• Make correct monetary change.
• Use verbal, written, and telephone skills to take and process orders.
• Coordinate eye and hand movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.

Work Conditions

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

Sensing

• Talking and hearing on telephone.
• Near and mid‑range vision for most in‑store tasks.

Additional Information

• Depth perception.
• Ability to differentiate between hot and cold surfaces.

Temperaments

• Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Physical Requirements

• Most tasks are performed from a standing position.

• For short distances for short durations.

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72 high.

• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

• Move trays placed on dollies; a stack of trays on a dolly is approximately 24 to 30 and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

• Infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 to 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

• Performed occasionally to stock shelves and to clean low areas.

• Reaching is performed continuously; up, down and forward.

• Eye‑hand coordination is essential; use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.