Account Manager

Client Services – Account Manager

Join a global market leader in the gaming industry with over 37 years of experience and a presence in more than 700 jurisdictions worldwide. Based in Haarlem, you will be part of an international and diverse team, working in a dynamic and fast-growing environment with strong career development opportunities.

As an Account Manager within Client Services, you will be responsible for driving sales, managing client relationships, and supporting business growth across a global client base. You will oversee the full sales cycle, from lead generation to contract signing and post-service follow-up, ensuring high levels of customer satisfaction.

• Build and maintain strong relationships with assigned clients
• Manage the full sales cycle from lead generation to contract closure
• Deliver sales presentations and negotiate business agreements
• Provide professional, timely, and customer-focused support
• Maintain knowledge of gaming regulations, processes, and procedures
• Support and execute strategic sales plans
• Forecast client activity and set performance targets
• Analyze market trends to identify customer needs
• Maintain accurate CRM records (Salesforce or similar)
• Document client interactions, visits, and communications daily
• Generate reports and track performance metrics
• Participate in trade shows and industry conferences
• Coordinate client training sessions and field inspections when required

• Bachelor’s degree in Marketing, Business, Engineering, or related field (or equivalent experience)
• Minimum 5 years of experience in gaming, sales, marketing, or customer service
• At least 3 years of sales or business development experience preferred
• Fluent in Dutch and English (German or French is a plus)
• Experience with CRM systems and Microsoft Office tools
• Strong communication and presentation skills
• Ability to manage multiple projects and deadlines
• High attention to detail and quality
• Proactive, self‑motivated, and results‑driven
• Valid driver’s license required

• Competitive salary with annual discretionary bonus
• 25 vacation days (excluding bank holidays)
• Pension plan
• Full travel reimbursement (public transport) or €0.23/km by car, €0.10/km by bike
• €25 monthly health insurance contribution
• €15 monthly wellbeing allowance
• Work‑from‑home allowance
• Hybrid working environment
• Quarterly company events and team lunches

Contact Jan Andries Stam at  (also available via Whats App) for more information or submit your CV via Human Capital’s website or click “I am interested” below.