Office Administrator; Cranbury, NJ

The Administrator performs diverse duties that contribute to the seamless operation of the service center and the delivery of high-quality service to customers and internal teams alike. The Office Administrator serves as a vital member of the team and provides essential support to operational and customer service functions. This multifaceted role encompasses a wide range of responsibilities including conducting site visits, in-person/Yembo surveys, and managing office clerical tasks.

• Provide support to the General Manager and internal support staff
• Perform data entry on different operational platforms
• Perform administrative duties, i.e., address inquiries via telephone and/or email in a professional and courteous manner.
• Conduct and process pre-move in-person or virtual surveys for new customers
• Schedule and monitor services assigned to the Service Center.
• Prepare, review and/or submit various worksheets and/or business reports.
• Assist with the monitoring of Driver e-Logs.

• High school diploma or equivalent
• Some previous administrative/customer service experience
• Maintain a valid driver’s license
• Exceptional organization skills
• Ability to adapt to shifting priorities in a fast-paced environment
• Excellent customer service and communication skills
• Strong attention to detail
• Familiar with MS Office suite
• Positive attitude and team player

• Be able to access homes to conduct surveys, including climbing stairs, accessing attics (with staircase), and garages or other external structures.
• Communicate frequently over the phone
• Operate a computer and other office machinery