Auto Service Advisor

Service Advisor – Commercial and Fleet Department All American Ford

Join our dynamic team at All American Ford as a Commercial and Fleet Service Advisor, where your expertise will help us deliver exceptional service to our valued commercial clients. Our busy dealership offers a fast‑paced, rewarding environment with a great pay plan and opportunities for growth. If you are passionate about automotive service and customer satisfaction, we want to hear from you.

• Greet and assist commercial and fleet customers, providing a professional and welcoming experience
• Prepare and review service estimates, ensuring accuracy and transparency
• Schedule service appointments efficiently to maximize shop productivity
• Communicate effectively with customers regarding service progress and vehicle status
• Upsell additional services and maintenance to meet customer needs
• Maintain detailed and accurate service records in the dealership management system

• Previous experience as a service advisor, preferably in a commercial or fleet environment
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a busy shop environment
• Customer‑focused attitude with a professional demeanor
• Proficiency with dealership management software (CDK)

At All American Ford, we foster a collaborative and growth‑oriented culture, offering very competitive compensation and benefits. Join our team and be part of a dealership committed to excellence and customer satisfaction.