Customer Service Representative - State Farm Agent Team Member
Listed on 2026-04-11
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
ABOUT OUR AGENCY
I opened my first State Farm agency in 2013 and now operate two offices with a strong team of nine professionals. I started my career as a State Farm team member — it was the first job where I truly felt I was making a difference. Once I found success helping customers protect what matters most, I knew agency ownership was the right path for me.
I’m a graduate of William Paterson University in New Jersey, and I bring that a driven, goal-oriented mindset into how I lead my team today. We work hard, stay motivated, and push each other to reach our highest potential.
I offer two weeks of paid vacation, five sick days, a 401k plan, health benefits, and reimbursement for licensing costs. My goal is to provide a supportive environment where each team member has the tools and encouragement to succeed.
I’m looking for individuals who are self-motivated, relentless in achieving their goals, and passionate about helping others. If you’re someone who doesn’t stop until the job is done, you’ll fit right in with our high-performing team.
BENEFITS- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
As a Customer Service Representative - State Farm Agent Team Member with Omar Juarbe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
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