Front Desk treatment coordinatorDental Office Representative

Benefits

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Bonus based on performance
• Dental insurance
• Benefits/Perks
• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid sick time off
• Ongoing training
• Employee Discount

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect co‑payment information, explain dental insurance copays, review patients treatment plans. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

1 year of dental receptionist experience is a must.

• Greet patients as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist patients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services
• Put treatment plans together based on insurance coverage
• Check patients in/out
• Be able to explain treatment plans to patients
• Help patients with payment plan options we offer

• One or more years of experience as a dental receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software (Dentrix). It’s a plus not a requirement
• Excellent multi‑tasking skills