Medical Office Assistant

Overview

Join our dynamic healthcare team as a Medical Office Assistant, where your enthusiasm and organizational skills will make a meaningful difference in patient care and clinic operations. In this vital role, you will serve as the first point of contact for patients and providers, ensuring smooth administrative workflows and exceptional service delivery. Your proactive approach will help streamline clinic functions, support accurate documentation, and uphold the highest standards of patient confidentiality and care.

• Greet patients warmly and manage front desk operations with professionalism and efficiency
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
• Schedule patient appointments using electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinical Works
• Collect and process payments, including medical collections and billing procedures in compliance with HIPAA regulations
• Maintain accurate medical records by reviewing documentation, updating files, and ensuring proper filing of medical records using systems like Dentrix or Eaglesoft
• Assist with intake procedures, including patient registration, data entry, and updating health information management systems
• Support clinical staff by preparing care plans, reviewing documentation, and managing medical coding tasks such as CPT, ICD-9/10 coding for billing purposes
• Handle multi-line phone systems with excellent phone etiquette to answer inquiries promptly and professionally
• Perform clerical duties such as filing, data entry (including 10 key typing), and managing office supplies to ensure a well-organized clinic environment
• Support office management activities including appointment scheduling, patient follow-up calls, and maintaining compliance with healthcare regulations

• Strong knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and medical billing processes
• Proficiency with EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, eClinical
  
  Works or similar platforms
• Experience with health information management software like Dentrix or Eaglesoft is highly desirable
• Excellent computer skills including Microsoft Office Suite (Word, Excel) for documentation review and administrative tasks
• Familiarity with HIPAA regulations to ensure patient privacy and confidentiality at all times
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Prior clinic or dental office experience is preferred to navigate the fast-paced healthcare environment confidently
• Exceptional customer service skills combined with professional phone etiquette to create a welcoming atmosphere for patients and visitors
• Ability to perform accurate data entry and maintain detailed records efficiently in a busy office setting
• Experience in insurance verification, medical collection processes, and understanding Medicare policies enhances your effectiveness in this role

Embark on a rewarding career where your organizational talents support exceptional patient experiences while advancing your expertise in medical administrative support. We value dedicated professionals committed to fostering a positive healthcare environment through meticulous attention to detail and compassionate service.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Work Location:

In person