Client Care Navigator | Empathy-Driven Support Lead
Job in
Hackensack, Bergen County, New Jersey, 07601, USA
Listed on 2026-07-18
Listing for:
Serenium Therapy & Wellness
Full Time
position Listed on 2026-07-18
Job specializations:
-
Healthcare
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Customer Service/HelpDesk
Job Description & How to Apply Below
Serenium Therapy & Wellness is seeking a dedicated Client Care Coordinator to manage a high volume of calls and deliver concierge-level service. You will guide clients through scheduling, insurance questions, and intake processes, ensuring every interaction is compassionate and effective.
In this role, you’ll collaborate with clinicians, billing teams, and leadership to resolve issues quickly while maintaining meticulous documentation.
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