Medical Receptionist FT Hackensack

_Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve_.

Performs various front office and back office patient care duties. More specifically, this position will assist with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physician's time.

Department: HVA OB/GYN

Location:

Hackensack and Ridgewood
Status:
Full Time

Shift: Days

Hours:

Variable

• Medical office experience required
• Greet patients warmly and assist them with check-in and check-out processes.
• Schedule appointments efficiently using medical scheduling software such as Athenahealth or Epic.
• Maintain accurate medical records and ensure confidentiality of patient information.
• Answer phone calls promptly, addressing inquiries and directing calls as necessary.
• Collect patient information, including insurance details and care plans, ensuring all documentation is complete.
• Assist with clerical duties such as filing, data entry, and managing correspondence.
• Collaborate with healthcare providers to coordinate patient care and follow-up appointments.
• Stay updated on medical terminology and office procedures to enhance patient interactions.

• Previous experience as a Medical Receptionist or in a similar administrative role within a healthcare setting is preferred.
• Proficiency in medical scheduling software (experience with Athenahealth or Epic is a plus).
• Strong understanding of medical terminology and health information management practices.
• Excellent organizational skills with attention to detail to manage multiple tasks effectively.
• Exceptional communication skills, both verbal and written, to interact professionally with patients and staff.
• Ability to handle sensitive information with discretion and maintain patient confidentiality.
• A proactive attitude towards problem-solving and improving office efficiency.
• Must be fluent in Spanish and English

• High School Graduate or equivalent or a minimum of 2 years full-time experience in a related field required.

Englewood Health job postings provide a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation.

Benefits include:

• Health insurance
• Retirement plans
• Paid time off
• Other wellness resources

Minimum rate: 16.50