Printing Center Representative

Job Description:

Billing Printing Clerk (Printing Center Representative) supporting the printing department responsible for delivering high-quality communication, accurate processing, and strict adherence to each client-approved policies and workflows. This role requires attention to detail and compliance discipline to ensure seamless client experience and client performance expectations. This a full-time onsite position in Hackensack, NJ Monday - Friday between the hours of 8:30 AM - 5 PM EST.

Duties & Responsibilities:

In-Scope Responsibilities:
Billing Printing Clerk are expected to perform the following core functions:

Printing claims forms and appeals

Aligning HCFA 1500 forms

Collating HCFA forms with correct Medical Records Packaging Postage  (utilizing US Postal Service machine)
Record Keeping Performs other duties as assigned.

Key Competencies Required Strong verbal and written communication skills.

Ability to navigate systems with accuracy and efficiency.

High level of integrity, confidentiality, and compliance adherence.

Problem-solving and conflict resolution skills.

Performance Expectations Adherence to quality and compliance standards as defined by the Client.

Achievement of client engagement and resolution targets.

Consistent documentation of all client interactions.

Contribution to a positive and professional client experience.

Follows HIPPA and PHI adherence and rule regulations/policy.

Education and Experience:

High School Diploma or equivalent required;
Associate's or Bachelor's degree preferred.
1+ years of experience in healthcare administration, eligibility verification, or a related field.

Strong knowledge of Medicaid eligibility rules and regulations in Texas.

Proficiency in navigating state Medicaid eligibility portals (Texas Medicaid Client Portal, Tex Med Connect).

Experience with healthcare data systems (e.g., Orinoco, Change Healthcare) preferred.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift to 15 pounds at a time.