Network Operations Lead

Network Operations Lead

Location(s):
Purchase, NY;
Florham Park, NJ;
Charlotte, NC

Production support lead for network operations, both incident and request/task.

• Operations lead for Network Production Support, including 8 plus offshore L1/L2 techs
• Administer, manage, and maintain all Cisco routers, switches and firewalls as relates to break/fix and software updates
• Perform day-to-day network support tasks associated with moves, adds, changes and troubleshooting on network
• Daily maintenance as it relates to ISE
• Maintain Netscaler Load balancers
• Manage firepower IPS and web filtering
• Troubleshooting for LAN/WAN alerts and issues
• Maintenance of all monitoring and reporting systems
• Perform on-call duty for non-business hours support as per shift assignments
• Perform administrative tasks pertaining to time entry and status reporting
• Monitor performance and ensure system availability and reliability
• Provide Level-2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure

• Minimum 8 years of network operations experience
• CCNP is required
• Security concepts and fundamentals is required
• Cisco Nexus and Catalyst family and routers is required
• Packet capture and analysis experience is required
• Cisco Call Manager
• QOS
• ASA and Cisco IPS
• Cisco ISE
• SDWAN
• Routing protocols - BGP
• Netscaler Load balancing
• Wireless experience preferred

• Strong documentation skills
• Leadership, organizational, and interpersonal skills