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Application Support Analyst
Job in
Hackensack, Bergen County, New Jersey, 07601, USA
Listed on 2026-02-12
Listing for:
Sharp Decisions
Full Time
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Overview
Looking for a senior application support analyst.
Location:
Jersey City, NJ (hybrid)
Rate: hourly on W2 only, no third parties
Summary: Provides technical support for enterprise applications to ensure business continuity.
Responsibilities- Troubleshoot issues, manage incidents, perform routine maintenance and updates.
- Knowledge of ITIL, strong analytical and communication skills.
- Experience in translating job scheduling business technical requirements into scheduled jobs.
- Design, develop, document and implement major product upgrades and migration processes.
- Provide maintenance and support of the existing IBM Workload scheduler.
- Design and develop schedules for on prem and cloud based applications.
- Design and develop Cloud based job types like REST API, Azure Data Factory, Azure Databrick etc.
- Troubleshooting and resolution of productions failures.
- Work with various teams with the deployment, configuration and validation of new schedules in all environments.
- Performance tuning exercise to increase the productivity of scheduling tools.
- Impact analysis for new implementations on existing systems and document back out plans for all implementations performed.
- Participate in cross training sessions with the other teams.
- Excellent communication and organizational skills are expected.
- Weekend and oncall support will be required on a rotational basis.
- Smart, driven and fast learners with a positive attitude. Logical thinker who enjoys problem solving.
- Organized and methodical approach under pressure.
- Proactive – provide solutions to problems before they surface.
- Diligent with a strong eye for detail.
- Multitasker who can juggle project work, with day-to-day issues and user requests.
- 8+ years of experience with scheduling tools like IBM Workload automation, Autosys or other prominent schedulers in the market.
- Strong cloud infrastructure experience.
- Have experience in a similar position.
- Experience with Oracle / SQL databases. Experience with Red Hat Linux, AIX and Windows.
- Experience with cloud based technologies such as Azure and others.
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