POS Support Technician
Job in
Hackensack, Bergen County, New Jersey, 07601, USA
Listed on 2026-04-23
Listing for:
United Merchant Services, Inc.
Full Time
position Listed on 2026-04-23
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Hardware Engineer
Job Description & How to Apply Below
Bluu Inc., founded in 2007, is an end-to-end POS hardware service provider for merchants nationwide. Bluu Inc. is a leader in developing innovative POS software, with its hardware installed across numerous locations and trusted by many international franchise retailers.
Location:
Los Angeles, CA
- Provide phone support;
Document all merchant and reseller/agent issues;
Resolve all outstanding issues as quickly as possible - Prepare/stage POS hardware and software for deployment
- Maintain POS department equipment and tools
- Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues
- Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks
- Monitor system performance and troubleshooting issues
- Provide documentation as required
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- Bi-lingual in English & Korean
- POS/PC support related experience preferred
- Able to work off-site occasionally
- Business travel may be required
- Flexible work hours, as well as Saturdays available
- Comp Tia A+ preferred
- Group Health Insurance ( Medical, Vision, Dental)
- Employer paid Life Insurance
- Paid Sick and Vacation Days
- Gym Support
- Lunch Support
- 401K with marching
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