POS Support Technician; Korean Bilingual

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Bluu Inc., founded in 2007, is an end-to-end POS hardware service provider for merchants nationwide.

Bluu Inc. is a leader in developing innovative POS software. Currently, Bluu Inc. hardware is installed in more than 10,000 locations, and has been the product of choice by many international franchise retailers.

Location:

Hackensack, NJ

Salary Range: $20.00 to $29.00 hourly

• Provide phone support;
  Document all merchant and reseller/agent issues;
  Resolve all outstanding issues as quickly as possible
• Prepare/stage POS hardware and software for deployment
• Maintain POS department equipment and tools
• Perform hardware repairs as required, both in-house and in the field
  - Test, evaluate, and document all software/hardware issues
• Provide training to associates, merchants, and resellers
  - Install and configure software, hardware, cables/wiring, and networks
• Monitor system performance and troubleshooting issues
• Provide documentation as required

• Resourcefulness and problem‑solving aptitude
• POS/PC support related experience preferred
• Able to work off‑site occasionally
• CompTIA A+ Certification a big plus
• Business travel may be required
• Able to lift up to 50 lbs.
• Medical, Dental, and Vision Insurance, 401K