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Executive Director

Job in Hackensack, Bergen County, New Jersey, 07601, USA
Listing for: Matching Missions
Full Time position
Listed on 2026-06-02
Job specializations:
  • Management
    Program / Project Manager, Operations Manager, Healthcare Management, General Management
Job Description & How to Apply Below
ABOUT THE ORGANIZATION

The Center for Family Support, NY (CFS) is a long-standing human services organization that provides individualized support to people with intellectual and developmental disabilities and to the families who care for them. Founded in 1954, it is recognized as one of the pioneering agencies in the New York metropolitan area and New Jersey, with a mission centered on helping individuals live their best lives through person-centered, community-based services.

CFS supports more than 1,000 individuals through programs designed to promote independence, learning, and meaningful engagement in home and community settings.

CFS offers a broad range of support for people with developmental disabilities, including in-home services, community habilitation, residential support, and family assistance. Its approach emphasizes personalized planning, skill development, and helping individuals thrive in the least restrictive, most community-integrated environments possible. The organization also provides guidance and resources to family caregivers, recognizing their central role in long-term support.

ABOUT THE OPPORTUNITY

Reporting to the Chief Executive Officer, the Executive Director serves as the senior leader of CFS New Jersey, providing strategic, operational, and administrative oversight for a comprehensive system of services supporting individuals with intellectual and developmental disabilities (I/DD). This role ensures the effective delivery of high-quality, person-centered services while advancing the mission, vision, and long-term goals of the organization.

The Executive Director oversees all New Jersey operations, including Residential Services and Community Day Programs, and holds full authority over program leadership at every level. Direct reports include the NJ Operations Manager, VP of Residential Services, VP of Clinical Services, VP of New Jersey Day Services, and NY Chief Program Officer, with a dotted-line relationship to the Intake Coordinator, Benefits Entitlement Specialist, Program Coordinator.

The Executive Director is a key member of the Executive Team alongside the CEO, CPCO and CFAO.

POSITION RESPONSIBILITIES

Strategic Leadership & Organizational Development
  • Implement the mission, vision, and strategic priorities of CFS New Jersey.
  • Lead strategic planning, governance initiatives, and agency-wide policy development.
  • Design and communicate operational strategies, structures, and systems that enhance efficiency, quality, and growth.
  • Drive cross-functional performance improvement and organizational development initiatives.
  • Ensure alignment of all programs with regulatory standards and I/DD best practices.
Management, Administration & Operational Oversight
  • Provide executive leadership across all New Jersey programs and operational departments.
  • Maintain deep knowledge of service areas, emerging trends, and human services operational standards.
  • Direct daily operations to ensure compliant, person-centered, and effective service delivery.
  • Develop, refine, and monitor organizational systems, standard operating procedures, and policies.
  • Ensure compliance with all regulatory, licensing, and accreditation entities.
  • Oversee human resources functions, performance evaluation processes, and workforce development.
  • Serve as final arbitrator for staff grievances, promoting a culture of accountability and excellence
Financial & Business Management
  • Oversee annual and quarterly budgeting, P&L management, and financial stewardship.
  • Ensure timely, accurate financial reporting and strong oversight of all funding streams.
  • Analyze financial implications of contracts, proposals, and strategic business initiatives.
  • Provide leadership in fundraising, capital projects, and major purchasing decisions.
  • Oversee physical assets and support long-term financial sustainability.
Board Partnership & Governance
  • Advise and inform the Board regarding key issues, opportunities, and risks.
  • Serve as the primary liaison between the Board and staff.
  • Provide recommendations on program performance, strategic opportunities, and regulatory impacts.
  • Participate in Board committees and contribute to new Board member orientation.
  • Strengthen governance effectiveness and communication channels.
Program Development, Planning & Growth
  • Lead the development and integration of new programs aligned with strategic priorities.
  • Enhance existing services and introduce innovative service delivery models.
  • Evaluate programs using KPIs, quality measures, and CQI methodologies.
  • Pursue grants, funding opportunities, and partnership-driven revenue streams.
  • Conduct annual reviews of policies and procedures to ensure compliance and alignment.
Audit, Compliance & Quality Assurance
  • Lead state and federal audits, accreditation processes, and corrective action planning.
  • Oversee data collection, reporting systems, incident review processes, and quality metrics.
  • Maintain continuous knowledge of regulatory changes and I/DD best practices.
Executive Leadership & Team Development
  • Supervise, coach, and…
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