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Pro Lead: Elevate Service & Store Ops

Job in Hackensack, Bergen County, New Jersey, 07601, USA
Listing for: The Home Depot
Full Time position
Listed on 2026-07-21
Job specializations:
  • Management
    Retail & Store Manager
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 75000 - 110000 USD Yearly USD 75000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Pro Experience Lead: Elevate Service & Store Ops

The Home Depot in Hackensack, NJ, is seeking a Pro Experience Manager (Pro XM) to lead the Pro department and elevate customer service across the store. You will oversee Pro operations, coaching, and safety, while ensuring timely deliveries and strong engagement with associates.

As a member of the store leadership team, you will balance staffing, training, and performance management to drive Pro sales, loyalty, and Xtra signups, partnering with Store Leaders and Specialty Managers.

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