General Manager/Head of Operations
Listed on 2026-09-13
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Management
Operations Management, Project & Program Management
General Manager / Head of Operations
Residential & Commercial AV | Home Automation | Intercom & Low-Voltage Systems
Hackensack, NJ | NJ/NY Metro Area | Full-Time | Senior Leadership
$80,000 Base Salary Performance Bonus |
Health Insurance | 2 Weeks Paid Leave
Lowell Edwards Home Integration is an established residential and commercial technology integration company serving clients across the New Jersey and New York metropolitan area
.
The company specializes in luxury audio/video, home automation, intercom & access control, networking, surveillance, lighting control, and low-voltage technology solutions.
We are looking for an experienced General Manager / Head of Operations to take ownership of daily operations and play a key role in driving the company’s continued growth.
Key Responsibilities- Lead day-to-day operations, project delivery, scheduling, service, and customer satisfaction.
- Manage technicians, programmers, project teams, and administrative staff.
- Oversee projects from proposal and procurement through installation, programming, handoff, and service.
- Manage technician scheduling, productivity, project timelines, quality, and accountability.
- Work closely with Sales/Design to ensure projects are properly scoped, priced, scheduled, and profitable.
- Monitor project margins, labor utilization, purchasing, inventory, and operational expenses.
- Build strong relationships with customers, builders, property managers, vendors, and subcontractors.
- Resolve customer, technical, scheduling, and project issues.
- Establish operational processes, KPIs, reporting, and performance standards.
- Recruit, develop, and retain a high-performing technical and operations team.
- 10 years of experience in AV, home automation, low-voltage, security, intercom, or systems integration.
- 5 years of leadership/management experience overseeing teams, projects, or operations.
- Proven experience managing technicians and multiple installation projects.
- Strong knowledge of AV, Control4, Lutron, networking, surveillance, intercom, access control, and integrated technology systems.
- Strong project management, scheduling, customer service, and problem-solving skills.
- Experience with proposals, labor estimates, project margins, purchasing, and profitability.
- A self-directed leader who can make decisions, solve problems, and operate independently.
This is a hands-on senior leadership opportunity for an experienced AV/integration professional who wants significant autonomy and the opportunity to make a direct impact on the growth of an established technology integration business.
Join Lowell Edwards Home Integration and become a key part of its next stage of growth, supported by its partnership with Atvantiq Networks.
Compensation & Benefits- $80,000 Annual Base Salary
- Performance-Based Bonus
- Health Insurance
- 2 Weeks Paid Leave
- Long-Term Growth Opportunity
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