Lead Packaging Technician

The Packaging Line Operator / Lead Technician is responsible for make-ready, setup, operation, and monitoring of a wide range of filling, packaging, labeling, and coding systems.

This includes automatic filling lines, labelers, packet machines, feeders, coding systems.

This role also includes supervising a small crew of technicians
, ensuring safe, efficient, and high-quality output across all production areas.

The Lead Technician will report to the Senior Director of Operations.

Make-Ready & Line Setup

• Perform complete setup and changeovers on filling labeling and coding equipment.
• Install tooling, adjust guides/nozzles, mount film/label rolls, configure print files, and set sensor positions.
• Conduct line clearance and verify all components match batch documentation.
• Complete startup checklists and authorize the line for production.

Automatic Filling Line Operation

• Operate and monitor filling, capping, crimping, and in-line labeling modules.
• Make mechanical and electronic adjustments to maintain speed and product quality.
• Address line stoppages and escalate larger issues when necessary.
• Respond quickly to alarms and error codes
• Log production data including output, downtime, and machine settings.
• Coordinate with maintenance if technical issues exceed operator scope.

Labeling equipment

• Set up label rolls, calibrate sensors, and adjust label position.
• Maintain label application accuracy and resolve jams or skew issues.
• Configure size changeovers, wrap systems, and touchscreen settings for product-specific parameters.
• Ensure correct product codes, batch numbers, and label formats are set.

Packet machines

• Set up forming tools, sealing jaws, cutting assemblies, and film rolls.
• Monitor seal integrity, film registration, fill weight, and overall pouch quality.
• Troubleshoot sealing, feeding, or misalignment issues.

Semi-Automatic Filling Line

• Prepare equipment for specialty formats or small-batch production.
• Adjust nozzles, fill levels, gating, and indexing systems.
• Supervise manual operators to maintain accuracy and consistency.

Coding Equipment:

• Load/edit batch, expiry, and lot codes.
• Maintain printhead cleanliness and manage ink/solvent levels.
• Adjust print positioning and timing.
• Configure messages, Data Matrix codes, or barcodes.
• Adjust sensor timing, print distance, and resolution settings.
• Ensure clear, compliant coding on all products.

Leadership & Crew Management

• Supervise and coordinate a small team of technicians on shift.
• Assign tasks, monitor performance, and ensure adherence to SOPs and safety protocols.
• Train technicians on machine operation, changeovers, quality checks, and troubleshooting.
• Act as the primary communication link between technicians, supervisors, maintenance, and quality teams.
• Support continuous improvement, cross-training, and team development efforts.

Quality & Compliance

• Perform routine quality checks for fill volume, torque, seal integrity, labeling accuracy, and print clarity.
• Maintain full compliance with GMP, SOPs, batch documentation, and audit requirements.
• Report deviations promptly and support root-cause investigations.

Safety & Basic Maintenance

• Escalate complex mechanical or electrical issues while ensuring a safe environment for the crew.
• Participate in safety audits and improvement initiatives.

What We’ll Love About You
:

Leadership & People Management

• Ability to motivate and supervise a diverse team.
• Strong decision-making and conflict-resolution skills.

Organizational & Time Management Skills

• Ability to prioritize tasks in a fast-paced environment.
• Process-driven mindset to optimize manufacturing operations.

Problem-Solving & Analytical Thinking

• Quick to troubleshoot issues
• Data-driven approach to improve efficiency and reduce costs.
• Adaptability to implement new technologies

What You’ll Need to Have:

• Experience operating multi-equipment packaging or filling lines.
• Strong mechanical aptitude with ability to perform changeovers and troubleshooting.
• Understanding of GMP, quality checks, and production documentation.
• Proven experience supervising, training, or coordinating technical staff.
• Strong communication and organizational skills.
• Background in, fragrance, cosmetics,…