Groomer

Overview

Want to help pets live their best lives?

We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.

• Pet First
  - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun
  - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco: We are "where the pets go" to find everything they need to live their best lives for more than 60 years — from meals and toys to trusted supplies and expert support from people who get it. We are 29,000+ strong and operate across the U.S., Mexico and Puerto Rico, with veterinary care and services nationwide. We founded Petco Love in 1999 to support thousands of local animal welfare groups and have helped find homes for approximately 7 million animals through in-store adoption events.

As a Pet Stylist at Petco, you will be responsible for providing professional grooming services to our valued customers' pets. With your expertise and attention to detail, you will ensure that each pet receives exceptional care, leaving them looking and feeling their best. Petco offers a dynamic and rewarding environment, including:

• Competitive base pay
• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need, including brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
• State of the art equipment, including bathing system, kennels, tables, and dryers
• Career development and growth opportunities, such as Grooming Salon Leader, Grooming Mentor and Grooming Instructor

The Pet Stylist's primary purpose is to perform expert-level professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning. The Pet Stylist prioritizes the safety, comfort, and well-being of the pets in our care and delivers high customer satisfaction and service to pet parents. Additional tasks may be assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager.

This is an excellent opportunity for groomers with proven technical experience to grow their expertise.

The incumbent must be able to consistently perform all the following duties and responsibilities with or without reasonable accommodation.

• Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
• Operate and maintain grooming instruments, including clippers, blades, shears, brushes, and dryers
• Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report concerns to pet owners and store management
• Evaluate individual needs of each pet, considering coat type, skin conditions, and temperament

• Interact professionally and effectively with pet parents, provide optimal customer service, address grooming inquiries, offer recommendations, and provide timely resolutions
• Educate and provide custom recommendations to pet parents on grooming maintenance and at-home care practices and products
• Maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform cleaning duties per Petco hygiene policies
• Utilize knowledge of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in grooming activities
• May train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader

• Successful completion of the Pet Stylist Apprentice program with Petco, or previous experience as a professional groomer and/or completion of a technical grooming training program
• High-school diploma or GED preferred, though not required
• Independent judgement and problem solving in routine to moderately complex situations, with guidance as needed
• Results-driven with commitment to productivity, performance, and ownership of role in the grooming salon
• Strong attention to detail, ensuring grooming services are executed to the highest standards
• Genuine passion for animals with a desire to continue a career in pet grooming
• Expert knowledge of dog breeds, grooming requirements, health issues and behaviors
• High level of proficiency in breed-specific cuts, styling…