Shift Manager TB-HACKENSACK

Job Title

Restaurant Shift Manager

As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures.

• Leadership and Team Management:
  Supervise and coordinate crew; delegate tasks; provide coaching, training, and performance feedback.
• Customer Service Excellence:
  Ensure outstanding service by greeting customers, resolving complaints, and handling inquiries promptly to maintain high satisfaction.
• Operational Oversight:
  Oversee opening and closing procedures, cash handling, and reconciliation; enforce food safety and sanitation standards; monitor inventory levels and order supplies as needed.
• Shift Scheduling and Staffing:
  Create and maintain shift schedules; coordinate with management to address staffing gaps and schedule adjustments.
• Training and Development:
  Train new hires on policies and procedures; conduct ongoing training in customer service, food preparation, and safety protocols.
• Financial Accountability:
  Monitor sales performance and expenses to achieve financial targets; implement strategies to maximize profitability and operational efficiency.
• Communication and
  
  Collaboration:
  
  Communicate effectively with management and support personnel to ensure alignment on operational goals.

• Proven supervisory or managerial experience within the restaurant industry.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members.
• Knowledge of food safety regulations and best practices in food handling.
• Strong organizational and time‑management skills; ability to prioritize tasks and manage multiple responsibilities.
• Flexibility to work various shifts, including evenings, weekends, and holidays as required.

• High school diploma or equivalent (required); college degree in Hospitality Management or related field preferred.
• Certification in food safety (e.g., Serv Safe) is advantageous.

• Ability to stand, walk, and move around the restaurant environment for extended periods.
• Lift and carry objects weighing up to 25 pounds.
• Work in a fast‑paced and sometimes stressful environment.

• Medical, Dental, Vision Health Plan options.
• 401(k) Retirement Plan.
• STD, LTD, and Life Insurance options.
• Opportunities for career advancement within the restaurant management team.
• Employee discounts on meals and beverages.
• Training and development programs to enhance leadership and management skills.
• Paid Time Off in the first year.
• Monthly Performance Bonus.
• Annual Awards for Top Performers.

HAZA Bell is an equal opportunity employer and may provide reasonable accommodation to individuals with disabilities. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country.

65 Hackensack Avenue, Hackensack, New Jersey 07601

Pay range: $17.50 - $19.00 per hour (if applicable).