Deli Supervisor

Overview

We are seeking a Hot Deli Dept Supervisor. 99 Ranch Market is one of the largest Asian supermarket chains in the United States, with store locations in California, Nevada, Texas, Washington, Oregon, Maryland, Massachusetts, Virginia, New Jersey, and more to come. We are passionate and honored to shape the Asian supermarket culture within the grocery industry. As 99 Ranch Market expands, we have new positions open.

We welcome new members to grow alongside the family.

• Overall Department Operation – Supervise the operation of the Hot Deli department, including product preparation, product display, material distribution, and inventory control to increase product exposure and process efficiency for higher sales.
• Customer Service – Ensure department team members provide excellent customer service, identify issues early and propose action plans, and encourage and respond to customer suggestions and complaints to optimize service.
• PI Count & System Usage – Use the company system to track product sales and inventory, ensure accurate inventory numbers, and efficiently conduct the monthly physical inventory count.
• Omni & HQ Support – Assist in supervising and performing Omni channel services and initiatives and all accounting, administrative, maintenance, and marketing duties, including identifying efficient weekly marketing plans to maximize sales.
• Ordering & Receiving – Order products according to the company’s plan, schedule, and deadlines, and check product quality and quantity when receiving.
• Stocking & Processing – Distribute, refill, and rotate deliveries and stock using FIFO methods; manage cutting, trimming, and packing of products into saleable sizes, weights, and labeling reflecting accurate pricing information.
• Display – Supervise attractive product displays and proper signage, create and distribute promotional materials, and ensure shelf tags are labeled correctly to drive sales.
• Compliance, Loss Prevention, & Reporting – Monitor and safeguard department assets, report accidents or incidents, and inform the Department Manager.
• Safety – Maintain a safe and sanitary work environment and comply with procedures and safety codes to meet regulations.
• Maintenance – Maintain and clean equipment, monitor temperature, coordinate maintenance, and keep logs per company policies and health regulations.
• Sustainability – Manage product expiration dates, remove expired items, and reorder as needed to meet demand.
• Promotion & Demo – Plan promotions in line with company procedures, prepare products, set prices to increase sales, and arrange demos when necessary.
• Perform other duties as assigned by management.

• 1 year of clerical experience in the produce department or equivalent is required.
• Bilingual in English/Mandarin, English/Cantonese, or English/Spanish is preferred.
• Ability to work assigned schedules, including weekends and holidays as needed.
• Currently possess or have the ability to possess a Food Handler’s certificate.

• Knowledge of food production process, product lines, and labeling.
• Knowledge of safety rules and regulations established by the company and government.
• Strong attention to detail, communication, leadership, and time management skills.
• Strong active listening, execution, critical thinking, and problem-solving skills.
• Strong organizational, interpersonal, and problem-solving skills.
• Ability to thrive under pressure and meet deadlines.
• Ability to work independently and in a team.
• Ability to coach and mentor team members with professional maturity.
• Ability to inspect and evaluate product quality.
• Proficient with computer programs and software to enter data and process information.
• Must be legally authorized to work in the United States without sponsorship.

• Prolonged periods of standing and walking are required.
• Ability to use manual dexterity to grasp and manipulate objects.
• Ability to work in environments with varying temperatures and noises.
• Ability to lift up to 50 pounds at times or more with appropriate equipment.
• Must be able to perform duties with or without reasonable accommodations.

• Medical, Vision, Dental, and…