BDC Call Center

Business Development Representative Overview

Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”

• Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote.
• Answer all incoming calls and chat/call requests promptly.
• Convert sales opportunities into a confirmed appointment or turn them to a Sales Brand Specialist.
• Set confirmed appointments.
• Record every contact you have with customers, regardless of source or type, in tracking system.
• Complete your daily scheduled contact tasks.

• Ability to communicate effectively with others
• Time management skills
• Ability to type efficiently to enter accurate information into tracking system
• Basic Computer skills

* This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the reasonable request of a supervisor. This job description is subject to revision at the discretion of the company.

BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance

BONUSES - Rewards achievement of specific business goals, in eligible positions

BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), and purchase programs, such as:

• Medical, Dental and Vision Plans
• Vacation Time / Personal Time
• Short and Long Term Disability
• Life Insurance
• 401(k) Retirement Plan with employer match
• Manufacturer Certifications
• Leadership Training Programs
• Vehicle Purchase Discounts
• Wellness Initiatives
• Volunteer Time