Inside Sales & Sales Support Coordinator

Eastern Data Comm is a fast-growing technology integrator specializing in physical security, network infrastructure, cybersecurity, communications, and life safety solutions. We are seeking a motivated and organized Inside Sales & Sales Support Coordinator to help drive sales growth, support our outside sales team, and strengthen customer relationships.

This role is ideal for someone who enjoys working with customers, generating opportunities, coordinating sales activity, and helping move deals from prospecting through proposal and close.

• Support outside sales representatives with quotes, proposals, follow-up, and customer communications
• Proactively contact customers and prospects to identify opportunities, schedule meetings, and generate leads
• Follow up on open quotes, proposals, and inactive opportunities
• Assist with outbound sales campaigns and customer outreach initiatives
• Coordinate with vendors and distributors to obtain pricing, product availability, and lead times
• Manage and update opportunities, contacts, and activities within the CRM system
• Help prepare customer presentations, bid documents, and sales materials
• Work closely with operations and project management teams to support smooth project handoffs
• Assist with recurring revenue opportunities including service agreements, monitoring, support, and managed services
• Help identify cross-sell opportunities across security, networking, communications, and infrastructure solutions
• Support customer retention efforts through regular follow-up and relationship management
• Maintain organized sales documentation and administrative support for the sales department

• 2+ years of inside sales, sales support, customer service, or account coordination experience
• Strong communication and relationship-building skills
• Highly organized with the ability to manage multiple priorities
• Comfortable making outbound calls and customer follow-up
• Strong attention to detail and follow-through
• Proficient with Microsoft Office and CRM systems
• Experience in security, technology, telecommunications, networking, or construction-related industries is a plus

• Self-motivated and energetic personality
• Someone who enjoys supporting sales growth and customer engagement
• Strong team player who works well across departments
• Ability to thrive in a fast-paced environment
• Professional communication skills with customers, vendors, and internal teams

• Competitive compensation
• Opportunity for growth within a rapidly expanding company
• Collaborative and supportive team environment
• Exposure to leading security, networking, and communications technologies
• Benefits package including PTO and healthcare options

Eastern Data Comm delivers integrated solutions across physical security, network infrastructure, cybersecurity, communications, and emergency notification systems. Our core-to-edge approach helps organizations create safer, smarter, and more connected environments across education, commercial, healthcare, and public sector markets.