Inside Sales Executive

Position

Description:

Responsible for driving the expansion of fragrance and cosmetic ingredient sales for our small and developing accounts.

Additional Information:
Compensation: The anticipated salary range is $80k - $110k. Final compensation offered to the selected candidate will be determined based on a number of factors, including but not limited to the relevant skills, experience, qualifications, geographic location and all applicable legal considerations. This role is also eligible for a discretionary annual performance incentive, which is based on individual and company performance, and company benefits, which will be provided if candidate receives an offer of employment.

• Manage and grow smaller, developing house accounts by responding to product, pricing, scent design, and information requests.
• Proactively follow up on leads, guiding opportunities from inception to close with a consultative but detail-oriented approach.
• Maintain and update your account pipeline in Salesforce, ensuring all interactions, data, and opportunity sizes are accurately documented.
• Prioritize leads from sample requests, industry events, digital sales, and proactive outreach (calls, video meetings, email).
• Provide accurate pricing and communicate changes to customers.
• Collaborate with Technical, Perfumery, Regulatory, and Quality teams to provide customers with tailored product recommendations.
• Resolve customer complaints quickly and professionally, ensuring satisfaction while staying within company guidelines.
• Handle the administrative side of your own accounts—including documentation, CRM updates, and preparation of client-facing materials.
• Conduct occasional on-site visits with clients to strengthen relationships and support growth opportunities.
• Share feedback and observations that may help refine our approach to customer growth.
• Perform additional duties as assigned to support account objectives.

• Bachelor’s degree preferred, or equivalent work experience.
• 3+ years’ experience in inside sales, sales support, or account management; experience in fragrance, beauty, cosmetic ingredients, or product development is strongly appreciated.
• Demonstrated ability to manage multiple accounts with attention to detail.
• Strong organizational, communication, and relationship-building skills.
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Teams) and CRM systems such as Salesforce, Salesloft, and Net Suite.
• Experience in entrepreneurial or middle-market environments a plus.
• Ability to travel occasionally (about 10% of the time).