Director, Critical Power Support & Call Center

A provider of mission-critical power solutions is seeking a Call Center Manager to establish a centralized customer support function. This role involves designing and launching call center operations, managing staff, and overseeing customer interactions in a high-pressure environment. The ideal candidate should have 8-12 years of experience in call center or customer support roles, with proven leadership and technical skills.

This position is based in Hackettstown, NJ and offers opportunities for significant impact in a growing organization.
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