Service Advisor No Weekends

Service Advisor | $45K–$75K+ | No Weekends

Looking for a Service Advisor role where you can actually earn what you’re worth? HMI Auto Care is a busy, family‑owned shop in Hackettstown, NJ looking for a professional, customer‑focused Service Advisor who can keep up with demand and deliver a top‑tier experience.

If you’re organized, great with people, and know how to sell the right way — this is a shop where you can build a long‑term career.

• $45,000 – $75,000+ (base + commission on gross profit)
• 100% employer‑paid health insurance (~$12K/year value)
• Monday–Friday schedule — no weekends
• Busy, stable shop (50–60 cars/week, ~$780 ARO)
• 401(k) with 4% company match
• Paid training + certification reimbursement
• Clean, organized, team‑oriented environment

• Step 1:
  Apply
• Step 2:
  Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

• Greet customers and manage the service intake process
• Write and present estimates clearly and professionally
• Sell services using a consultative, customer‑first approach
• Communicate with technicians and customers throughout repairs
• Manage workflow and keep things moving in a busy shop
• Follow established shop processes and systems

• 3–5 years of Service Advisor experience
• Strong communication and customer service skills
• Proven ability to sell services the right way (not pushy)
• Comfortable with estimating systems and computers
• Ability to multitask in a fast‑paced environment
• Organized, reliable, and team‑oriented

• Independent shop background
• Strong sales performance with a customer‑focused mindset
• Ability to adapt to structured shop processes

• 100% employer‑paid medical insurance
• Dental & vision options
• 401(k) with 4% company match
• PTO + sick time
• Additional paid vacation with tenure
• Paid training + ASC test reimbursement

• Family‑owned with a strong team culture
• Honest, integrity‑driven approach to customer service
• Clean, organized facility
• Consistently busy with steady workflow
• Heated shop (no A/C)
• Mix of modern and legacy equipment

If you take pride in delivering a great customer experience, enjoy a fast‑paced environment, and want to be part of a team that values quality and integrity — we’d love to connect with you.