Library Assistant – Hackettstown Public Library

Library Assistant – Hackettstown Free Public Library

ANNOUNCEMENT:
The Hackettstown Free Public Library is seeking an enthusiastic individual to provide excellent customer
service in the position of Library Assistant. Under close supervision, the Library Assistant performs a
variety of routine nonprofessional library tasks and does other related duties as required.

GENERAL DESCRIPTION:
This is a part-time, 9-hour per week position with daytime hours:

• M (11-2)
• T (11-2)
• W (11-2)

Work involves performing detailed clerical tasks in support of the effective daily operation of the library.

EXAMPLES OF WORK:

• Answers phone and routes calls accordingly
• Welcomes patrons entering the library
• Registers new patrons, updates cards, and renews expired library cards
• Checks materials in/out
• Assists patrons with information requests and/or finding material via the catalog discovery layer
• Instructs, assists, and monitors patrons using public PCs
• Assists patrons with printing and mobile printing
• Fields reference & assistance questions to appropriate staff
• Fields patron complaints to appropriate staff
• Handles basic math calculations with precision; collects fines and fees
• Shelves returned materials
• Manages requests/holds

QUALIFICATIONS:

• High school diploma required
• Prior library experience preferred
• Excellent computer skills with the ability to learn new technology quickly
• Customer-focused: warm, friendly, helpful, courteous, and energetic with a positive attitude
• Knowledge of popular books and media and a desire to share that knowledge with others
• Able to lift books, stand, shelve on low and high shelves

Applications will be accepted until close of business on August 9, 2026.

Main is the engine that powers over 60 Libraries in seven counties in New Jersey. We provide quality services, programs, learning platforms, cost-sharing, and the technology framework to keep our member libraries running 24/7.