Quality Manager

At ABB
, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:
Operations Manager

In this role, you will establish and maintain a quality culture in Electrification Installation Products, controlling quality with systems, tools, and teams to exceed customer expectations while ensuring sustainable operations. Reporting to the Plant General Manager and a key member of the plant leadership team, you will be accountable for driving product and process quality and operational improvements to ensure our continued compliance with ISO
9001:2015 quality management system standard and regulations within the plant.

The work model for this role is:
Onsite.

Key Responsibilities

• Maintain and continuously improve a Quality organization structure capable of supporting the strategic initiatives of the plant and lead the efforts to integrate quality needs into the development of short- and long-range strategic business plans.
• Provide Quality interface and expertise between the operation and its customers to proactively identify or anticipate their needs and expectations and ensure they are understood and satisfied;
  Includes the complaint management system and the corrective/preventive action process related to customer issues, and the coordination of customer visits and audits.
• Lead operations initiatives in the development, implementation, and improvement of the Quality Management Systems throughout the organization;
  Provide advanced quality planning support in the development and launch of new products, processes and services.
• Lead the internal Quality System Audit program and manage the corrective action system in conjunction with the management review process.
• Analyze key organizational quality metrics and perform periodical reviews to evaluate results and establish action plans to close the gaps.

Qualifications

• Bachelor's degree in engineering is required, preferably Electrical, Mechanical or Industrial related curriculum;
  Master's degree is a plus.
• 5+ years of experience in Quality Engineering, preferably in a complex, made-to-order, high volume manufacturing environment.
• Must have at least 3 years of Quality team leadership experience with demonstrated capability to provide effective employee coaching, development, and performance management.
• Direct experience in obtaining and maintaining ISO 9001:2015 Standard Certification is highly desirable.
• Lean Six Sigma Green Belt certification. Black Belt is a plus.
• Strong ability to collaborate closely with peer members of the leadership team is required, including:
  Engineering, Operations, Materials Management, Finance and Finance, and will help drive continuous process improvement initiatives.
• ISO 9001 QMS Lead Auditor Certification; NQA-1 Lead Auditor Certification; IPC-A-610 and/or IPC-J-STD-001 Certification; ASQ CQE or CQM is preferred.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

M
ore about us

ABB Installation Products Division (formerly Thomas & Betts) helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction.

The Premier Industrial product segment includes multiple product lines, such as Ty-Rap® cable ties, T&B Liquidtight Systems® protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold™ reclosers and switch gear,…