Residential Program Assistant

Location: Hagerstown, MD

Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m.

Status: Full-Time, Non-Exempt

Pay: $19.16 per hour

Make an Impact Behind the Scenes

Join The Arc of Washington County and help keep our Adult Residential Program running smoothly. As a Residential Program Assistant
, you’ll use your administrative skills to support our team, ensure accurate documentation, and help maintain a person-centered, supportive environment for the individuals we serve.

If you're organized, dependable, and passionate about helping others, this role is a great fit.

• Provide administrative and clerical support to the Residential Program
• Demonstrate strong customer service and person-centered practices
• Process monthly documentation accurately and on time
• Assist with maintaining Arc property, including vehicles and equipment
• Support purchases for the program and individuals supported
• Multitask while following established procedures
• Provide emergency direct-care coverage in a residential home when needed
• Perform other duties as assigned

• High School Diploma or GED
• Minimum of 2 years clerical/administrative experience
• Minimum of 1 year working in an Adult Residential setting
• Valid driver’s license with at least 2 years of driving experience
• Ability to lift/transfer 50 lbs. and implement proper safety/restraint techniques
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to safely transport individuals when needed

• Health, dental, and supplemental insurance (shared cost)
• Company-paid life insurance & short-term disability
• 403(b) retirement plan with company match
• 14 PTO days + 7 paid holidays
• Casual dress code
• Regular staff appreciation events
• Training and professional development opportunities

If you're looking for a role where your strengths truly make a difference, we’d love for you to join our team. Apply today!