Training Specialist; Shift

Job Summary

Big things are happening at Webstaurant Store! Our brand-new, high-tech, 1.2 million sq. ft. automated distribution center in Hagerstown, Maryland, is searching for enthusiastic Training Specialists to help us build an unstoppable team.

In this role, you’ll partner closely with your manager to deliver hands‑on, technical training that helps our warehouse team sharpen their skills. From onboarding new hires to reinforcing best practices across departments and shifts, you’ll ensure training remains consistent, engaging, and effective.

You’ll be a key player in boosting productivity, improving accuracy, and building confidence across the team.

If you're passionate about helping others grow, thrive in a fast-paced environment, and enjoy making learning fun, we’d love to meet you.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide high quality technical/hard skill training to newly hired employees as part of a robust onboarding program within the distribution center.
• Administer ongoing technical training to all applicable employees during new process rollouts, system changes or after the identification of knowledge/experience gaps.
• Communicate and collaborate with team leads and employees across departments and shifts to identify training needs and opportunities for continuous improvement
• Support high performance standards using coaching, training, and development strategies that drive operational best practices across departments
• Maintain a high level of operating knowledge and positive employee relations
• Provide professional and constructive feedback to employees throughout the training process, based on company standards and expectations
• Serve as a resource for all employees regarding job tasks, company policies and procedures and warehouse initiatives
• Collaborate with the Manager of Training & Development on best practices for effective training strategies
• Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
• Abide by all company and warehouse policies
• Flex into other positions and departments and undertake additional duties as necessary to support the overall operation