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Supply Chain Customer Experience Professional
Job in
Hagerstown, Washington County, Maryland, 21740, USA
Listed on 2026-02-25
Listing for:
Lowe's
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Supply Chain/Logistics
Job Description & How to Apply Below
Serve as a knowledgeable resource to customers through accurate and efficient delivery of information to resolve issues/concerns and help define product/project needs;
Strive to be the single point of contact for various requests, including order placement, product sourcing, and shipment tracking;
Escalate customers' concerns to Supply Chain Customer Experience Supervisor and ensure resolution;
Multitask efficiently to input data and gather information to address inquiries;
Follow-up with customers to ensure all order and project requirements are satisfactorily met
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