Service Writer & Customer Care Coordinator
Job in
Hagerstown, Washington County, Maryland, 21749, USA
Listed on 2026-08-15
Listing for:
Stephenson Equipment Inc
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep
Job Description & How to Apply Below
Stephenson Equipment, Inc. is seeking a Service Writer to act as the communication hub between customers, technicians, and the service department.
You will coordinate service schedules, maintain work orders, process technician time, and handle warranty administration to ensure repairs are completed efficiently and accurately. This role emphasizes strong customer service, organization, and collaboration with parts, sales, and service staff to deliver an exceptional customer experience.
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