Hybrid Technical Customer Support Specialist
Job in
Hagerstown, Washington County, Maryland, 21749, USA
Listed on 2026-08-21
Listing for:
Wolters Kluwer N.V.
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, CRM Systems & Management
Job Description & How to Apply Below
Wolters Kluwer is seeking a Technical Customer Service professional in the Hagerstown area for a hybrid role (8 days per month in-office). You will assist with account lookups, process order entries, and resolve inquiries from multiple sources while maintaining customer satisfaction.
Ideal candidates have 1+ year of call center experience, proficiency in Microsoft Office, and familiarity with CRM systems, with a strong focus on accuracy and timely problem-solving.
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